How do I install UPDD?
Before installing UPDD (Universal Pointer Device Driver) uninstall existing drivers for the touchscreen you want to install. After that execute the setup and choose the touchscreen you want to install. If it's a serial touchscreen you have to choose the right COM port. In general it's COM4 for roda Tablet PCs and COM1 for roda Notebooks. (After installation you can add additional touchscreens or remove and change existing touchscreens.)
After successful installation an UPDD icon appears in SysTray. In it's context menu you can e.g. calibrate the touchscreen.
How do I remove existing touchscreen drivers?
Existing drivers, which are installed by setup, can be uninstalled by software managmenet. For this open start > control panel > add or remove programs. After that choose the driver you want to uninstall and click on remove button. In most cases it's recommended to restart the operating system after uninstalling drivers/software, because some files can only be deleted after restart.
How can I find out which Touchscreen I have?
The used Touchscreen Controller is noted on the type label of the device.
Is it possibel to start an operating system from Network? How can I use RIS Software deployment?
We use different LAN cards on our Rocky series, so there are different ways to do:
RT586 -PXE Floppy Disk
RT686 -PXE Floppy Disk
RT686EX -PXE Floppy Disk
RT686EX-M3 -PXE Diskette
RT786EX -BIOS Boot order
RK786EX -BIOS Boot order
RK886EX -BIOS Boot order
DR686 -PXE Floppy Disk
DR786AC -BIOS Boot order
DR786EX -BIOS Boot order
DR786EX-L -BIOS Boot order
DR886EX -BIOS Boot order
- MT686EX -PXE Floppy Disk
If you are using a Microsoft Server System, there are tools delivered to create a PXE Floppy Disk.
I lost the password for my Windows operating system, can I restore this?
Usually it´s not possible to restore the admin password. When the enduser gets his new roda notebook he must key in the administrator password. Some tools can be found in the internet. But they are mostly not legal. Using such tools may destroy data on the harddisk.
Where can I find driver XY for an older unit?
We do keep all drivers, back to our first Rocky model on our Webserver.
If you can't find it, it may have been moved to the "legacy_models" folder.
Please check the download section.