08 Feb 2011

Is there a way to calibrate the connected extended Touch-Monitor to a extended Desktop?

Yes, if the connected Touch-Monitor is used by one driversoftware like the UPDD driver.

As example, the DK8 has allready installed the UPDD driver for the buildin touch.

If an USB-Touch will be connected and installed, it will be added automatically in the UPDD Console. Continue with point 5., otherwise it must be added manually like a serial touch.

1. Start UPDD Console under Start | UPDD | Settings

2. Press "Add a new device" Button, will be found in Hardware

3. Chosse controller type

4. Choose serial port and press "OK"

5. To calibrate both monitors click with right mouse button on the UPDD symbol and choose "Calibrate All" under "Calibrate"

6. Follow the instructions on monitor to calibrate both.

01 Dec 2010

How can I get the my-t-touch keyboard on logon

To get the my-t-touch keyboard on logon, you have to start the My-t-Touch Logon Utilities and enable "Enable Onscreen Keyboard Logon".

The following screenshots show the way how to configure.

Attention: During the configuration security programs which control/block registry must be disabled, otherwise the settings won't be stored.

09 Mar 2010

How do I install UPDD?

TouchscreenauswahlFortschrittsanzeigeInstallationsabschlussUPDD Icon im SysTray

Before installing UPDD (Universal Pointer Device Driver) uninstall existing drivers for the touchscreen you want to install. After that execute the setup and choose the touchscreen you want to install. If it's a serial touchscreen you have to choose the right COM port. In general it's COM4 for roda Tablet PCs and COM1 for roda Notebooks. (After installation you can add additional touchscreens or remove and change existing touchscreens.)

After successful installation an UPDD icon appears in SysTray. In it's context menu you can e.g. calibrate the touchscreen.

09 Mar 2010

How do I remove existing touchscreen drivers?

Existing drivers, which are installed by setup, can be uninstalled by software managmenet. For this open start > control panel > add or remove programs. After that choose the driver you want to uninstall and click on remove button. In most cases it's recommended to restart the operating system after uninstalling drivers/software, because some files can only be deleted after restart.

05 Mar 2010

How can I find out which Touchscreen I have?

Touchscreen Model

The used Touchscreen Controller is noted on the type label of the device.

24 Jul 2009

After loading setup default in the BIOS (or upgraded BIOS), the Touchscreen does not operate anymore.


Enter BIOS Setup , goto “Advanced Menu” enter “IO Device Configuration”

Than set COM1 port as “TTL1”. (COM1 has multiple connectivity so it’s necessary to setup.)

08 Jan 2009

Can I connect external Display DP860UX15 to RK786EX/ RK886EX. Possibility to remote?

Yes you can, on RK786EX DVI connector is standard. You have full remote control of the computer.

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