31 Mar 2008

My Rocky / Panther gets warm after a short time.

The components which generate heat (CPU, chipset) are cooled passive. That means that the heat is dissipated to the chassis. Depending on the model and operational demands the device may get warm. This is absolutely normal and is not a failure.

08 Jan 2009

Is it possibel to start an operating system from Network? How can I use RIS Software deployment?

We use different LAN cards on our Rocky series, so there are different ways to do:

  • RT586 -PXE Floppy Disk

  • RT686 -PXE Floppy Disk

  • RT686EX -PXE Floppy Disk

  • RT686EX-M3 -PXE Diskette

  • RT786EX -BIOS Boot order

  • RK786EX -BIOS Boot order

  • RK886EX -BIOS Boot order

  • DR686 -PXE Floppy Disk

  • DR786AC -BIOS Boot order

  • DR786EX -BIOS Boot order

  • DR786EX-L -BIOS Boot order

  • DR886EX -BIOS Boot order

  • MT686EX -PXE Floppy Disk

If you are using a Microsoft Server System, there are tools delivered to create a PXE Floppy Disk.

08 Jan 2009

Can I connect external Display DP860UX15 to RK786EX/ RK886EX. Possibility to remote?

Yes you can, on RK786EX DVI connector is standard. You have full remote control of the computer.

08 Jan 2009

How do I activate the Ublox-GPS Modul on my Device?

The Ublox-GPS Module is connected via USB an can be used on a virtual Serial port after activation. If you have received a pre-installed Windows, you just have to activate the GPS-Module with the help of the Wireless-Manager (Shortcut) on the Desktop.

1. Klick on the Wireless-Manager Shortcut on the Desktop

2. After the program was started you will see a small Antenna symbol in you Tray bar, next to the clock. Doubleklick this Icon. 

3. You will see a Window tih wireless components. Activate the GPS-Module and klick OK. Now the GPS is availabel as COM3 (or COM5 if you also have the COM3/4 Option). It can be used with any GPS-Application.

If you don't have the wirelss Manager installd you can find it at "Notebook Drivers" on you local HDD or on the utility CD-ROM, or at our downloads

zum Download Center
24 Jul 2009

After loading setup default in the BIOS (or upgraded BIOS), the Touchscreen does not operate anymore.


Enter BIOS Setup , goto “Advanced Menu” enter “IO Device Configuration”

Than set COM1 port as “TTL1”. (COM1 has multiple connectivity so it’s necessary to setup.)

05 Mar 2010

How can I find out which Touchscreen I have?

Touchscreen Model

The used Touchscreen Controller is noted on the type label of the device.

09 Mar 2010

How do I remove existing touchscreen drivers?

Existing drivers, which are installed by setup, can be uninstalled by software managmenet. For this open start > control panel > add or remove programs. After that choose the driver you want to uninstall and click on remove button. In most cases it's recommended to restart the operating system after uninstalling drivers/software, because some files can only be deleted after restart.

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